Redundancy
All Precision Opinion systems must meet specifications to be redundant and easily scalable. All mission critical systems are equipped with RAID 5 disk arrays allowing hard drives, power supplies, and fans to be replaced on the fly without any downtime. In addition, servers are equipped with spare memory and dual network connections as fail safes. Spares parts always kept onsite and are readily available. The heart of the company runs on a gigabit network powered by Cisco equipment. This core networking switch gear has redundant supervisor engines, power supplies, and fans. Yes, even our interviewing workstations have gigabit at the desktop!Precision Opinion network switches and routers are connected via redundant links and power allowing top performance and bandwidth availability. All of this equipment is protected by our PowerWare centralized uninterruptable power supply system. This UPS provides continuous power in the event of an outage. The server room is on a separate panel that the UPS feeds for over 2 hours of uptime during an outage protecting all data so that it is written gracefully to all server hard drives. Both of our locations are connected to telecom providers via direct fiber to the street allowing faster transmission than traditional copper lines. Doing so permits us to participate in our provider’s fiber SONICNet ring that allows us even more accessibility for dedicated calling in the event of an outage. Precision Opinion maintains diversity and calling uptime by utilizing several major telecom providers minimizing any loss of one service.