Voxco Cati - Precision Opinion

Voxco Cati

Precision Opinion's CATI (Computer Assisted Telephone Interviewing) system virtually eliminates interviewer error while increasing phone room productivity by taking decision making away from floor supervisors and to the “computer brains” thus maximizing productivity and reducing over/under quotas. The Voxco and Pronto 3 dialer system is maintained in-house on a SQL server that manages sample quotas, coding and executes automatic skip patterns or list rotations.

Precision Opinion’s Web/Internet survey software was developed to replicate CATI interviewing. That is the software can manage sample quotas, coding and executes automatic skip patterns or list rotations. In addition, the respondent interface is user friendly in both visual format and in ease of use. All programmers and IS personnel are full time employees meaning no-outsourcing of web surveys is required at any time during the research process.

VOXCO is a fully integrated web-based application. Being web-based allows us to do multi-mode – that is combining

phone/internet/in-person (handheld PDA) in any combination. Everything ends up in the same database – and ready for

immediate export and ultimate analysis.

Plus...

Private client suite to monitor in real time:

Quotas
Frequency and Percentages
Cross Tabulations
Open Ends

Monitoring both audio and visual

Not only can you listen to the interview in process you can see the interviewers screen simultaneously

Test your survey over the web

See What the Interviewer Sees
Verify Programming

Time coding to measure duration of blocks of questions

Time and question points of term-mid ways

Complex quota management programming including clustering

Quota management in field

Takes decision making away from floor supervisors and to the “computer brains” thus maximizing productivity and reducing over/under quotas.

Digital Audio Recording and Playback

4340 South Valley View • Suite 224 • Las Vegas, NV 89103-4047 • (800) 780-2790 • info@precisionopinion.com