Precision Opinion's CATI (Computer Assisted Telephone Interviewing) system virtually eliminates interviewer error while increasing phone room productivity by taking decision making away from floor supervisors and to the “computer brains” thus maximizing productivity and reducing over/under quotas. The Voxco and Pronto 3 dialer system is maintained in-house on a SQL server that manages sample quotas, coding and executes automatic skip patterns or list rotations.
Precision Opinion’s Web/Internet survey software was developed to replicate CATI interviewing. That is the software can manage sample quotas, coding and executes automatic skip patterns or list rotations. In addition, the respondent interface is user friendly in both visual format and in ease of use. All programmers and IS personnel are full time employees meaning no-outsourcing of web surveys is required at any time during the research process.
VOXCO is a fully integrated web-based application. Being web-based allows us to do multi-mode – that is combining
phone/internet/in-person (handheld PDA) in any combination. Everything ends up in the same database – and ready for
immediate export and ultimate analysis.
Plus...
Private client suite to monitor in real time:
Monitoring both audio and visual
Test your survey over the web
Time coding to measure duration of blocks of questions
Time and question points of term-mid ways
Complex quota management programming including clustering
Quota management in field
Digital Audio Recording and Playback